Support

Questions, bugs, or purchase problems? Email support@dynastychase.com and we'll get back to you, usually within two business days. Please include your device model and what happened.

Common questions

I bought Remove Ads or a replay and don't see it.
Open Settings (the ⚙ button) and tap Restore Purchases. Purchases are tied to your Apple ID or Google account, so use the same account you bought with.

How do refunds work?
Purchases are processed by Apple or Google, so refunds are handled under their policies. On iPhone, request one at reportaproblem.apple.com. On Android, use the order history in the Google Play Store.

I got a new phone. Will my progress transfer?
Game progress is currently stored on your device. Purchases restore on a new device signed in to the same Apple ID or Google account.

How do I delete my data?
Dynasty Chase doesn't require an account. Deleting the app removes the game data stored on your device. To ask about any other data, see our Privacy Policy or email us.

Are the players and teams official?
No. Dynasty Chase uses historical statistics and city names only. It is not affiliated with any league, team, players' association, or player.